A • Check the luster: Natural pearls have a warm, multi-layered luster with subtle iridescent shifts from different angles. Fake pearls often have a dull, uniform sheen with obvious plastic or glass reflections.
• Feel the texture: Natural pearls have a slightly uneven, smooth and warm surface, while fake pearls feel cold, slippery, and may show mold seams.
• Rub gently: Rub two natural pearls together—you’ll feel a slight gritty texture and see fine pearl powder. Fake pearls will slide against each other with no powder.
• Examine the drill hole: The edges of a natural pearl’s hole are smooth and delicate, while fake pearls may have peeling plating around the hole.

A • Quality Assurance: We select AAA-grade natural pearls, each rigorously inspected for luster, roundness, and blemishes to meet industry high standards.
• Unique Designs: From classic round pearls to distinctive Baroque styles, our products blend natural texture with modern design, suitable for daily wear, commutes, and parties.
• High Cost-Effectiveness: We source directly from pearl farms, cutting out middlemen to offer premium pearls at affordable prices.
• Exquisite Craftsmanship: We use high-quality materials like 14K gold-filled and S925 silver, paired with fine handcrafting for durable, hypoallergenic jewelry.

A Dedicated Customer Service: Each order comes with a dedicated customer service representative to assist with pre-sales inquiries, tracking, and after-sales support.

A （1）Browse our website, add your favorite items to the shopping cart.
（2）Review product details, quantity, and shipping address in the cart, then select your payment method (credit card, PayPal, etc.).
（3）After payment, you’ll receive an order confirmation email. You can also track your order status in the “My Orders” section.
（4）We will ship your order within 24 hours and provide a tracking number.

A • Online Service: Use the live chat window at the bottom right of our website, available 9:00–18:00 on workdays.
• Email: Send your inquiry to  grace@xueluo-pearl.com,and we’ll respond within 1–2 business days.
• Social Media: Send us a direct message on Facebook (gracezeng), or join our WhatsApp customer group (+86-18257516839).

A Yes, we offer OEM/ODM customization services including: 
• Brand-specific logo engraving and custom packaging
• Exclusive design development and sample making
• Flexible MOQs and discounts for bulk orders
• For customization requests, please contact our business team at  grace@xueluo-pearl.com,  to discuss details.

A (1)Go to the “Contact Us” page on our website, fill in your name, email, detailed requirements, and upload relevant images.
(2) Or send your inquiry directly to grace@xueluo-pearl.comwith the following details:
• Product type, quantity, and budget you’re interested in
• Whether customization is needed
• Your target market and intended use
(3) Our sales team will contact you within 24 hours to provide a quote and solution.